CX Designer (12 Month FTC)

Who are we?

At Target, we deliver quality products at prices the whole family will love for longer. We’re home to quality pieces, made for you and your life.

With our iconic logo, we are one of the most renowned Australian retail brands and for almost 100 years, we have held a special place in the hearts and minds of Australian families.

We’re immensely proud of our history and are looking for people to join us who are as excited by our future as we are.

Join the team

We have an exciting opportunity for a CX Designer to join our team on a 12-month fixed-term contract! In this role, you will collaboratively design and develop innovative, on‑brand digital content that meets business objectives and delivers an exceptional customer experience. Continuously improve digital content, workflows and design processes to enhance day‑to‑day operations and the overall digital experience, aligned with Target’s values.

What will you do?

As a CX Designer at Target you’ll:

• Create optimised, on‑brand digital content and pages that enhance the online customer experience and support campaign and trading priorities.
• Communicate clearly and constructively, sharing well‑reasoned design insights and supporting effective teamwork.
• Build strong, productive relationships with internal and external stakeholders to ensure alignment and seamless delivery of digital design outcomes.
• Identify opportunities to enhance digital experiences, processes and workflows through insights, testing, and optimisation.
• Apply and maintain design, technical and accessibility standards to ensure digital experiences are consistent, usable, compliant and aligned with brand and CX best practices.

 
What are we looking for? 

• 3-5 years’ experience in digital web design, UI and UX, creating customer‑centred web pages and digital experiences for retail environments
• Experience working within major enterprise retailers or digital marketplaces, with strong understanding of complex customer journeys
• Strong understanding of UI and UX design systems & principles, including visual hierarchy, typography, layout, accessibility standards (WCAG), and SEO
• Experience with web design systems, Figma, Adobe Creative Suite, and Microsoft tools as well as design process workflows in a retail environment; tools such as Monday.com and Microsoft Excel
• Strong understanding of eCommerce retail customer behaviour, with a passion for influencing and improving the experience
• Ability to conduct user research and user testing to inform design decisions and validate digital experiences
• Experience with web content management systems (CMS), with working knowledge of HTML & CSS and digital analytics tools such as Google Analytics and Microsoft Clarity is highly regarded

We are looking for an individual with excellent attention to detail and an interest in customer behaviour and analytical insights.

Benefits we’ll offer:

• Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy.
• Access to our team member discount program which can be used across our company network, including Target, Kmart, Bunnings, and Officeworks.
• A free OnePass membership offering free delivery across Target and Kmart on eligible product.
• Access to our benefits program, which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health, with over 60 suppliers.
• Free onsite parking when you’re required to come into the office.
• We offer inclusive parental leave and ongoing support through our partnership with Circle In for team members of all backgrounds and family circumstances.
• A dynamic learning and support program.
• Opportunity to fast-track your career through our Mentor Program as a Mentee or Mentor.
• Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes.
• Wesfarmers is Kmart and Target’s parent company, and each year, eligible employees can elect to purchase shares through a salary sacrifice arrangement.
• Great career opportunities across the broader Wesfarmers Group.

A place you can belong 

We celebrate the rich diversity of the communities in which we operate. We are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected, and safe, and strive to ensure our recruitment process is accessible and welcoming, with applications encouraged from all candidates.

We encourage you to tell us about any workplace adjustments that you would like by emailing kmartgroupcareers@kmart.com.au.